Our Process

Our Process

How we work

  • Show Answer Step 1: Let’s talk about your project
  • Once our consultation meetings are complete, we’ll present a Design Agreement for review and approval. The Design Agreement will include renderings and detailed plans such as architectural drawings and elevations that will all be used in the Construction phase of the project. We’ll also introduce you to our selection of products, such as cabinetry, tile, flooring, fixtures and more, allowing you to personalize your home exactly how you want it.
  • When the Design Agreement is signed, we will begin to dig into the details of your project. We will take precise measurements, check on needed permits, talk with sub-contractors and start the process of making your selections. Whether you are remodeling a kitchen, bathroom, a whole home addition, or adding a new space; you will have selections to make for your flooring, light fixtures, cabinetry, paint colors, and more. For some, this is a fun process, for others, it can be overwhelming. Whichever camp you fall into, we are here for you. We have in-house design specialists that will help you every step of the way. Whether you just need someone to bounce ideas off, or if you want us to meet you at the store and help you pick out the best fixtures, flooring and more that will be functional and beautiful in your new space; we are here for you!
    Once you have your selections made, we will incorporate those into a project rendering for you. This will allow you to visually see how your space design and selections will look prior to work beginning.
  • Once Design is finalized, the Construction phase begins. We’ll coordinate all of the necessary engineering and permits to build your dream home. And our Design-Build professionals will be with you every step of the way, from budgeting to scheduling, to ensure that your Design-Build new construction project is completed on time and within budget.
  • At the completion of your Design-Build remodeling project, we’ll do a final walkthrough with you to ensure everything is up to Northlight Custom Builders standards and yours! Once complete, you can rest assured knowing that your Design-Build project is covered by our twelve-month Warranty Service for our workmanship.

Ready to talk about your project?

Get in touch with us today!

Learn more about how we handle different remodeling processes

Click on a remodeling category to read about our specific remodeling processes and how we handle everything, from start to finish.

WHAT OUR CUSTOMERS

say about our services

William B. 2/18/2024

This has been a fantastic process front to back. From the first meeting to the final product was delivered we were fully satisfied. The team really listened to what we wanted for the space and met every request. We love the final result. I would also like to commend Autumn. She was amazing. Kept us fully informed about what was going to happen and was always cheerful and willing to spend time talking to us about the project. I would ... continue reading

Kurt N. 11/18/2023

NorthLight Custom Builders is the real deal, and exceeded all our expectations for our bonus room remodel. Tony and his team operate by creating a project plan and detailed estimate before they begin, so there are no surprises or delays. This exercise outlines all of the tasks and milestones from start to finish. In every instance, NorthLight was on time, on spec and complete. All of their workers are professionals in their trade producing ... continue reading

Joe Cross Real Estate 10/11/2023

We used Northlight for a project to open up our loft space and to also install a coffee bar. Craig was awesome and did great work, detailed and thorough. Sean also found the most awesome fold-out staircase for our loft access, which has been an absolute game changer for our home!

What Sets Northlight Apart

Leadership

Tony Collins, a master builder and owner of Northlight Custom Builders, has been in the construction industry for more than 26 years. He has built an impeccable reputation for superb craftsmanship and service. His mission is to ensure the integrity of Northlight’s work and provide customers with exceptional, personalized service throughout the quoting, building and finishing processes.

Customer-first approach

Northlight’s “let us guide you through every step” motto, commitment to integrity and customer-first mindset have ensured lasting customer relationships that go beyond the initial project. It is important to us that each customer's concept evolves into a space that will be enjoyed and loved for years to come.

Expert design and craftsmanship

Northlight’s optional Design Service and detailed renderings enable the customer to preview the finished project including fixtures, flooring and other material selections. Every detail can be reviewed as we collaborate to design and build the space the customer needs and wants. This visualization capability is a great benefit, and puts us on the cutting edge of the industry. Northlight’s master craftsmanship ensures the design comes to life with quality and precision.

The Northlight Difference

Northlight stands apart in the design, build and remodeling industry because we take an elevated approach to customer service, going above and beyond industry norms to ensure the highest quality experience, design and end product. We leave no stone unturned to ensure our customers achieve 100 percent satisfaction with their projects.

The Northlight Difference
1
Understanding the customer’s vision

Before designing a project, our team works to fully understand the customer’s goals and expectations. We review every detail with the customer, including how they plan to use a space, who will be using it and how they envision the space being incorporated into their everyday lifestyle.

2
Identifying customer design preferences

We inquire about the customer’s personal design style and discuss how their preferences can be incorporated into the new space.

3
Elevating the design touches

We have a dedicated professional who will review every fixture, fitting and finish piece with our customers. If desired, we will shop with the customer to support the selection process.

4
Ensuring smooth functionality

We take the time to ask questions like “How many people will be using this space?” and “If you want your refrigerator here, will the door opening work with other cabinetry and entry points around it?” There are many considerations in every design and we make sure to cover all of the bases.

5
Frontloading the details

We know that asking critical questions at the beginning of a project is huge. This greatly minimizes surprises during the building process. While surprises can’t always be eliminated, we can reduce them to a significant degree by listening and responding to customers from the get-go, positioning us above and beyond competitors who miss this important step.

6
Managing administrative details

We will handle all permitting and inspections for the customers. Not all builders do this and it takes a burden off of the customer.

7
Ensuring warranty service is complete

We make good on our promises. Eleven months after a project is complete, we contact our customers to provide warranty service on work and related additions. This is spelled out for customers at the beginning of the project and provided in a detailed Warranty Book; assuring them that any necessary warranty work will be completed.

HOME REMODELING SERVICES WE OFFER

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ACCREDITED & CERTIFIED EXPERTS

Northlight is dedicated to bringing highly knowledgeable and skilled teams to your project. We are one of a few home builders in the state of Washington that holds the Certified Builder accreditation from the Business Industry Association of Washington (BIAW). What stands a BIAW builder apart from any other? “A Certified Builder is proven, accountable, and vetted by one of the largest home building associations in the country.”

In addition to BIAW, our team maintains multiple accreditations and certifications that hold us accountable for exceptional craftsmanship and demonstrate our above-and-beyond performance for customers.

CURRENT MEMBERSHIPS INCLUDE:

  • National Association of the Remodeling Industry
  • Master Builders Association of King and Snohomish Counties
  • BuilderTrend
  • National Association of Home Builders
  • Edmonds Chamber of Commerce
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